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Privacy Policy

Effective Date: 29 December 2024

At North Wales RoSPA Advanced Riders (NWRoAR), we are committed to ensuring the privacy and security of your personal data. Membership information is managed through Membermojo Ltd., while our community forum is hosted using bbPress, which requires separate sign-up for access. This policy explains how your data is managed across both systems.

For full details about Membermojo’s data processing, please refer to their Privacy Policy.

1. Membership Data and GDPR

All membership data is collected, processed, and stored by Membermojo Ltd. in accordance with the General Data Protection Regulation (GDPR). Membermojo acts as a data processor for NWRoAR, ensuring your data is securely managed.

For details on how Membermojo supports GDPR compliance, visit their GDPR Information Page.

2. Personal Data Collected

Membership Data (via Membermojo)

Membermojo collects and stores personal data required for managing memberships, such as:

  • Names and contact details (email, phone, and address)
  • Membership statuses and history
  • Emergency contact information (if applicable)

Additionally, Membermojo may collect technical data such as your browser version, IP address, and interactions with their website for support purposes.

Forum Registration Data (via bbPress)

To access our bbPress community forum, a separate registration is required. During this process, we may collect:

  • Username
  • Email address
  • Password (encrypted and stored securely)

Your forum registration is managed independently of your Membermojo membership account, and forum data is not shared with Membermojo or any other third parties.

3. Data Security

We take security seriously and ensure robust measures are in place to protect your personal data.

Membership Data (via Membermojo)

  • Data is stored in secure UK-based ISO27001-certified data centres.
  • Changes are mirrored across backup servers in real time, with encrypted backups sent to secondary data centres.
  • Administrative access is tightly controlled and restricted to verified individuals.

For further details, see Membermojo’s Security of Your Membership Data section in their privacy policy.

Forum Data (via bbPress)

  • Passwords are encrypted using modern hashing techniques.
  • Access to the forum is protected by your login credentials, which only you can update.
  • Forum data is stored securely on our hosting platform.

4. Data Retention

Membership Data (via Membermojo)

Membermojo retains personal data:

  • For active memberships: as long as the membership is valid.
  • For expired memberships: data may be stored for up to six months after a membership or trial plan ends to allow recovery if needed.

You can request data removal earlier by contacting Membermojo directly.

Forum Data (via bbPress)

Forum data is retained as long as your account remains active. If you wish to delete your forum account and associated data, you can contact us at [email protected] .

5. Who Has Access to Your Data?

Membership Data (via Membermojo)

Access to member data is strictly managed by Membermojo:

  • Organisation administrators, such as the Treasurer, Membership Secretary, and Vice Chairman/Training Officer, have access to manage memberships.
  • Members can view and update their own data via Membermojo’s portal.
  • Membermojo support staff may access data temporarily if requested by a verified organisation administrator.

Forum Data (via bbPress)

Forum account data is only accessible to:

  • NWRoAR forum administrators for the purpose of moderation and account management.
  • You, via your login credentials.

6. Cookies

Membermojo Cookies

Membermojo uses cookies to enhance your experience and ensure functionality. These include:

  • Functional Cookies: Required for login sessions and preferences.
  • Optional Cookies: May include third-party cookies for analytics or social media features.

For full details, visit Membermojo’s page on How Cookies Are Used.

Forum Cookies (via bbPress)

Our forum may use cookies to:

  • Keep your session active while logged in.
  • Remember your preferences and display settings.

7. Contacting Membermojo

If you have any questions about Membermojo’s data processing or privacy policy, please contact their support team at [email protected].

8. Contacting NWRoAR

For any questions about this privacy policy, or to request changes or deletion of your data, please contact us at [email protected].

This privacy policy links directly to Membermojo’s privacy practices to ensure transparency and clarity. Please review their Privacy Policy for detailed information.

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